Terms & Conditions

Last updated: July 21, 2024

By booking our services, you agree to these terms and conditions. Please read them carefully.

1. Bookings and Payments

• **Booking**: Confirmation required with 50% deposit • **Payment**: Balance due before lesson • **Cancellation**: 24h advance notice for full refund • **Rescheduling**: Free based on weather conditions • **Rates**: Prices in Moroccan Dirhams (DH), VAT included

2. Weather Conditions

• **Safety priority**: Lessons cancelled if conditions are dangerous • **Minimum wind**: 12 knots for kitesurf, 3-4 feet for surf • **Instructor decision**: Final decision on feasibility • **Automatic rescheduling**: In case of bad weather • **No refund**: If you refuse the proposed reschedule

3. Safety and Liability

• **Insurance required**: Accident coverage mandatory • **Physical fitness**: Medical certificate if necessary • **Swimming ability**: Mandatory for all water sports • **Minimum age**: 12 years accompanied, 16 years autonomous • **Liability**: Limited under Moroccan law

4. Equipment and Gear

• **Equipment provided**: Kite, board, wetsuit, helmet • **Equipment condition**: Mandatory check before use • **Damages**: Client liable if due to negligence • **Personal equipment**: Used at your own risk • **Theft or loss**: Not covered by our insurance

5. Behavior and Discipline

• **Instructions**: Mandatory respect of guidelines • **Restricted areas**: Respect defined boundaries • **Alcohol/drugs**: Strictly prohibited • **Exclusion**: Possible for dangerous behavior • **Refund**: None for justified exclusion

6. Photos and Videos

• **Authorization**: Use for promotional purposes • **Image rights**: Waiver for marketing materials • **Social media**: Publication authorization • **Opt-out possible**: Must indicate when booking • **Personal photos**: Allowed during breaks

For any questions, contact us: 00212690255062 or essaouirawatersports@gmail.com