Terms & Conditions
Last updated: July 21, 2024
By booking our services, you agree to these terms and conditions. Please read them carefully.
1. Bookings and Payments
• **Booking**: Confirmation required with 50% deposit
• **Payment**: Balance due before lesson
• **Cancellation**: 24h advance notice for full refund
• **Rescheduling**: Free based on weather conditions
• **Rates**: Prices in Moroccan Dirhams (DH), VAT included
2. Weather Conditions
• **Safety priority**: Lessons cancelled if conditions are dangerous
• **Minimum wind**: 12 knots for kitesurf, 3-4 feet for surf
• **Instructor decision**: Final decision on feasibility
• **Automatic rescheduling**: In case of bad weather
• **No refund**: If you refuse the proposed reschedule
3. Safety and Liability
• **Insurance required**: Accident coverage mandatory
• **Physical fitness**: Medical certificate if necessary
• **Swimming ability**: Mandatory for all water sports
• **Minimum age**: 12 years accompanied, 16 years autonomous
• **Liability**: Limited under Moroccan law
4. Equipment and Gear
• **Equipment provided**: Kite, board, wetsuit, helmet
• **Equipment condition**: Mandatory check before use
• **Damages**: Client liable if due to negligence
• **Personal equipment**: Used at your own risk
• **Theft or loss**: Not covered by our insurance
5. Behavior and Discipline
• **Instructions**: Mandatory respect of guidelines
• **Restricted areas**: Respect defined boundaries
• **Alcohol/drugs**: Strictly prohibited
• **Exclusion**: Possible for dangerous behavior
• **Refund**: None for justified exclusion
6. Photos and Videos
• **Authorization**: Use for promotional purposes
• **Image rights**: Waiver for marketing materials
• **Social media**: Publication authorization
• **Opt-out possible**: Must indicate when booking
• **Personal photos**: Allowed during breaks
For any questions, contact us: 00212690255062 or essaouirawatersports@gmail.com